About IPiphany
IPiphany helps
companies save time and money with reliable, easy to use business
communication systems. We are involved with the latest trends and
developments in the rapidly changing telecommunications and computer
applications fields so we can present the best solutions for your
business.
Proactive and Responsive
IPiphany guides you through the
selection and installation process to identify options that will
accommodate your current needs and future growth. We help guide
you through the choices required to determine the most efficient
systems that best fit your business. Once your system is in, we
respond promptly to any issues and can even proactively monitor
for problems, addressing them before they affect your business.
On Time
IPiphany’s structured
implementation process based on years of experience and
professional project management insures a smooth transition
between systems. We carefully plan out all installations and set
realistic expectations with our clients to insure an on time and
smooth installation.
Reliable Systems, Easy to Use, Easy to
Change, Easy to Understand
IPiphany’s options for
voice and data communication solutions are reliable and easy to
use. We understand how important business communication systems
are to any business, and we make sure they are always operating at
top efficiency. Our programs include redundant designs, backup
systems and emergency plans to insure maximum uptime.
Save Time and Money
With years of experience
in traditional and IP-based voice and data business communication
systems, IPiphany provides solutions that empower you to
concentrate on running your business. We also deliver systems
that can streamline your processes and improve productivity,
leading to measurable savings in time and money.
We
analyze how your entire technology infrastructure fits together, not
just the individual pieces. IPiphany’s
deep knowledge of the data and telephony
industries means that we look beyond your singular needs to ensure
that any solutions we propose are best for your technology
infrastructure as a whole and have the most impact on your
business. Through our tenure we have worked with firms of all
sizes and in a wide array of industries. This diversity affords us
a broad base of experiences to draw from and to apply solutions to
your specific initiatives.
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Assessment- It starts with your business and then
transitions to technology considerations. Business considerations
include gaining an understanding of what the pains are, what
opportunities exists, where you want your business to go.
Technological considerations include learning about what you have,
how many do you have, how does it work today, how is it supported,
and understanding how much it costs. We also identify if there
are any conditions limiting change: like contract terms or
proprietary components.
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Design- Is the process of outlining a vision of what the
ideal solution would emulate given the business objectives,
opportunities to salvage investments already made, skill sets of
personnel, and fall within the budget parameters.
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Explore Solutions- Building on the solution design we shop
the marketplace to discover the necessary mix of products and
services that best meet the identified requirements.
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Plan Implementation- Our project planning is meticulous in
proactively determining the necessary phases of deployment and potential areas of concern, contemplating
contingency plans and creating time
lines and proper resource management.
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Deployment- Continual vigilance on activity and quick
reaction to issues allows for successful execution of the plan.
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Training- Procuring the tools is only a portion of the
objective. IPiphany sees to it that users are bestowed the
necessary knowledge to employ the tools in a manner that improves
their productivity and efficiency.
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Review- Recalibration to determine if the solution achieved
the desired results is not overlooked. IPiphany stands by your
side to evaluate and execute upon required alterations.
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Proactive Maintenance- For a machine to operate at peak
performance routine maintenance and servicing needs to be
anticipated. IPiphany collaborates with clients to proactively
identify these needs so that the likelihood of network failure is
limited and should those events occur a premeditated plan can be
exercised.
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Proactive Evaluation of New Services- IPiphany’s does not
engage in transactions with its clients, but rather forges lasting
relationships. As such we leverage our deep seeded knowledge of
your business and technologies to constantly evaluate new
solutions hitting the marketplace and keep you abreast of items we
suspect can positively impact your operations.
Company History
We
formed IPiphany in 2001 to bring enhanced voice and data
communication solutions to small and medium sized businesses.
Our staff is made up of experts from the voice and data fields who
have specialized experience designing, selling and supporting
converged voice and data networks. Our original vision, which
remains to this day, was to help streamline our client's
infrastructure towards a single connection to a hosted world that
can provide all of their applications.
Headquartered in Rolling Meadows,
Illinois, our company services local, regional and national firms
ranging in size from a few people up to thousands of employees
spread over multiple sites. We believe strongly in delivering
100% client satisfaction while growing profitably.
Our Name
Many people ask us about our name which is
combination of a real word (epiphany) and a data protocol (IP).
The Webster's definition for epiphany is a
comprehension by means of a sudden intuitive realization. IP-
Internet Protocol, is the defacto standard responsible for moving
packets of data from node to node via the Internet. IPiphany is the
sudden intuitive realization of how IP technologies can change your
business.
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