carrier services

  How IPiphany Can Help You With Carrier Services

Are you are tired of having a different carrier rep every six months?

Are you frustrated with never being able to talk to a competent customer service person?

Have you ever had a bad installation experience with a carrier?

Do you feel that you are paying for lines you don't have or need, or are paying too much for the ones you do have?

Do you feel you have a bad contract?

IPiphany's Carrier Services Group helps you avoid these problems, and save you time and money in the process.  With the help of a staff of over 30 personnel dedicated solely to working in tandem with the carriers, we provide you an exceptional carrier experience.  

Using our thorough solutions approach IPiphany’s Carrier Services Group offers an innovative fulfillment mechanism designed to most effectively align organizations with the best provider or providers to address the unique criteria of their aggregated carrier service needs and to add a host of value added benefits to products and services of the providers that organizations can’t ascertain on their own.  IPiphany’s Carrier Services Group offers organizations the direct muscle and network capability of the mainstream providers coupled with a genuine customer service touch tailored to the needs of our clients.

Here are the benefits of working with our Carrier Services Group:

• Focus on the Global Solution

IPiphany has extensive experience with voice and data technologies as well as the carrier side of networking.  We always consider your whole business and technology landscape, not just one piece of it.  Should we find that one carrier might be a better fit for a portion of your service needs, we can advance and implement this where the carriers themselves are not likely to refer business elsewhere.

• More Leverage

Because of the large volume of business that IPiphany and its authorized carrier affiliates bring to the providers, we have the advantage of holding more leverage with the providers than any single purchasing entity can have on its own.  We use our influence to lobby as an advocate in your corner seeking fast answers and aggressive pricing.

• Time to Focus on Business

Circuit deployments require a significant commitment of resources to manage, coordinate, adjust with changing conditions and verify activities.  IPiphany has the experience and the resources to advance to this effort leaving organizations the time to focus on other areas critical areas of the business so important tasks do not get shelved in lieu of the deployment.

• Relationship Focus

One common challenge that organizations often face is that the point of contact within the carrier frequently changes.  Many carriers change the supporting departments assigned to an account or simply have to assign new representatives because the average tenure at a single position within telecom is less than 6 months.  IPiphany aims to be the constant in the equation so the pain is averted.  We get our revenues on a monthly basis while most vested parties at the carriers get paid up front.  We only get paid if you stay happy so we will be there for the duration of you service experience.

• Risk Reduction

We have already verified the expertise of the partners we advance.  By partnering with IPiphany you eliminate your risk in evaluating an unknown entity.  We also advance a 3^rd party perspective on how specific products may perform in your given environment. 

 

  Carrier Services Portfolio

Currently IPiphany’s Carrier Service Group Portfolio includes the following communications solutions:

• Dedicated Internet Access (DSL, Frac T1, T1, N x T1, DS3)

• Integrated Voice and Data Circuits

• Virtual Private Networks

• Frame Relay

•  Local Phone Service (PRI, POTS, Calling Plans)

•  Dedicated & Switched Long Distance

• Private Line & Custom Network Routing

• Audio Conferencing

• Video Conferencing

• Dial-Up Internet Access

• Shared & Dedicated Web Hosting

Carrier Service Providers

IPiphany currently has relationships with the following carriers:

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